STUDIO POLICIES

STUDIO POLICIES:

 

Lessons can be booked one at a time, in blocks of 4, or as an ongoing monthly subscription. For lesson blocks, all of the lessons must be scheduled at the time of booking and must take place within 60 days.

 

The Monthly Subscription rate schedules the same lesson time every week until a time change or cancellation is requested. A 30 day notice is required to change times or cancel the subscription.

 

Payment is due at the time of booking, prior to the scheduled lesson. Subscription payments are charged at or around the first of each month. The lesson time can only be guaranteed once payment is received. Credit/Debit cards, Apple Pay and PayPal can be accepted. Checks and cash arrangements can be made upon request.

 

Cancellation/Reschedule: Once lessons are booked, they are non-refundable and cannot be canceled. Lessons can be rescheduled up to four (4) times per calendar year, provided at least a 48 hour notice is given. The rescheduled lesson must be in addition to lessons already booked and must take place within 30 days or the lesson is forfeited. If less than a 48 hour notice is given, the lesson cannot be made up. Rescheduled lessons cannot be made up.

 

Instructor Cancellation: Should the instructor need to cancel a lesson, you will have the option to either reschedule it or receive a refund/credit. Any instructor canceled lesson that hasn't been made up within 60 days will be automatically refunded.

 

Referral Policy: Referrals are greatly appreciated. If you refer someone for lessons with me, be sure they mention your name. You will receive a credit equal to the amount of lesson time they book at their first purchase. If they sign up for a monthly subscription, you will receive a credit in the amount of their first month of lessons once payment for the full month is received. Referral credits have no cash value.

 

Policies subject to change.

2819 Erica Place

Nashville, TN 37204

Follow Brian on:

Call/Text:

615-715-7837

 

Email:

brian (at) brianlucas (dot) com

© 2017 - Brian Lucas Music

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© 2017 - Brian Lucas Music
© 2017 - Brian Lucas Music